Testimonials
Here are some of our client testimonials. Like us? Click here to submit your own testimonial!
“You and your team have absolutely knocked it out of the park.”
WOW! I am thrilled with this, Greg! You and your team have absolutely knocked it out of the park. The work is excellent.
— Mary Pat Whaley – Owner, Smart Health Cloud
“The final package can be described as ‘breathtaking…’”
The decision to create a new brand/image with fresh marketing materials for Effectiveness, Inc, the first such effort in our 35 year history, was not taken lightly. Previous efforts were costly, time consuming and frustrating and many were simply abandoned before we could achieve a meaningful result.
Such was not the case with the Marketing Machine approach. Greg Fawcett listened to my story to get what we are all about. Then, the team produced some initial designs that made a it easy to establish a final look and feel. With Greg’s guidance, we created a new brand, The Effectiveness Connection, which pulls together all of the various components of our integrated solutions.
The final package can actually be described as “breathtaking” and has evoked such a response from many to whom I have given it. I now have an excellent tool to provide referral sources who need a clear way to communicate our services to potential prospects. Also, I have found the package to be very effective in reopening discussions with prospects who can now see more clearly how they will benefit from the solutions we offer.
The Marketing Machine also provided us with a variety of other marketing currency which provides fresh content and improves the look and feel of our websites. You also provided us with an outstanding look for the cover of the CD and DVD products we are currently producing.
There may be no limit to all you can eventually do for the Effectiveness Connection and other enterprises like ours who want to look more professional and distinguish themselves in the market place by increasing the attractiveness of their marketing materials.
— Bob Moore – Chief Optimizer, The Effectiveness Connection
6.5% Response Rate — Success!
Just checked the numbers in the system for the families mailer. We have received 584 mailers back, which is about 6.5%. Thought I would share the success!
Note from TMM: This message was in regards to a recent direct mail campaign we completed on behalf of Sparians. By the way, a return of 2% is generally considered the target number to hit so 6.5% is phenomenal.
— Adam Ting – Marketing Director, Sparians Bowling Boutique & Bistro
“I can’t say enough about your excellent customer service…”
I can’t say enough about your excellent customer service, but because it was exceptional, I’d like to mention particulars:
- You replied to my initial inquiry for information within a couple of hours.
- Once I explained what I needed, you made product suggestions based upon EXACTLY what I was looking for – not what you were trying to push at the time, nor did you try to up-sell to more expensive options. How refreshing is that?!
- I received the product samples I requested within 2 business days.
- After I placed my order and because it was time-sensitive, you emailed me about the progress at regular intervals until the items shipped. As soon as the items shipped, you sent me tracking info for my peace of mind, then you called to make sure I’d received the order and that the items were satisfactory.
- The quality of the printing and of the items themselves is perfectly suitable.
- I’ve told several personal and professional contacts about The Marketing Machine / Second Gear and hope my referrals bring you added business because you deserve it!
— Pam McLamb – Conference Center Coordinator, The Clayton Auditorium & Conference Center
“…creative design that elevated our brand and could not be ignored.”
When we made the decision to embark on our first major direct mail campaign the one thing we knew for sure was that we wanted high-level experts to guide us. We met with three firms and it was clear that The Marketing Machine was far and above the other two. Paul helped lead us through the strategic planning of the campaign and asked all the right questions that we needed to answer. He quickly understood the essence of the CAI brand. He and his team designed a multi-touch direct mail campaign that we were very excited about with a creative design that elevated our brand and could not be ignored.
— Martin Morgan – Marketing Manager, CAI
“…I’m so pleased with everything!”
I just wanted to say thank you for the great work on the website design; I’m so pleased with everything! But above all, I want to say thank you for even coming in below my budget!!! Thanks for another great job!!!
— Ann Sun – Owner, A. Sun Designs
“It is always a pleasure to do business with The Marketing Machine.”
It is always a pleasure to do business with The Marketing Machine. Greg Fawcett is an extraordinary person and he has an excellent team to back him up. I met Greg in 2007 and was very pleased with his abilities in design. He designed a couple of promotional products that we use. One characteristic of Greg that I truly respect is the professionalism he extends. When the promotional products that we use go on sale, he takes the time to contact us. This helps us to save money on our promotional products throughout the year. His consideration for our business to succeed is greatly appreciated!
The Marketing Machine offers a lot of services in addition to design and promotional products that can promote your business. I would not hesitate to recommend Greg and The Marketing Machine due to my experiences with them.
— Mary Jo Zimmerman – Disaster Response Services, PuroClean
“They have provided invaluable expertise…”
Greg Fawcett and his team at The Marketing Machine go out of their way to ensure that whatever marketing materials we present to our clients are first rate. They have provided invaluable expertise in the areas of design and printing as we have gone to market with several mission-critical user guides and training materials. Thanks again!
— Joseph Mathis – Director, U.S. Operations for OBS Medical, Ltd.
“I am proud of my email marketing campaign now.”
I had been struggling with my email marketing campaign for some time. By struggling I mean my email marketing campaign wasn’t working. At all. I was marketing to my customers by email, but I had no idea if my customers were reading my emails – or even receiving them. I knew I was lacking a creative design, and I had no expertise in designing creative marketing emails. Then I found The Marketing Machine. The staff at The Marketing Machine immediately put their creative design talents to work re-designing my email marketing format and content. After the very first email I had customers commenting on how much they noticed (and loved!) my new emails. I noticed an immediate spike in store traffic after a Marketing Machine email was sent to my customers. I am proud of my email marketing campaign now. The creative design that The Marketing Machine uses gives my store the hip, funky vibe customers experience when they walk in the store. I am so glad I found The Marketing Machine!
— Andrea Taggart – Owner, Imaginese Gifts
“What can I say… these guys truly are a one stop shop for all your marketing needs!!”
The Marketing Machine .. Wow !! .. After the initial consultation you quickly realize their ability to effectively reach your target audience.. Step by step starting with their in house graphic design their team will build a comprehensive multi-channel advertising campaign to include direct mail, internet & sms messaging to name a few. What can I say… these guys truly are a one stop shop for all your marketing needs!!
— Steve Q – Owner, The Oliver Twist Lounge
“…developed a brand that comes across in everything we do.”
We have been clients of The Marketing Machine for several years. With their marketing consulting, our company has moved from marketing by the seat of our pants to marketing with strategic planning. All facets of our marketing are pulled together now in an approach that ties them together. This includes direct mail, email marketing fulfillment, website and text mail programs. They are designed in such a way that we have developed a brand that comes across in everything we do. We show a consistent professional face to our customers. We also can measure results and tweak our plan if that needs to be done.
— Greg and Eileen Connole – Owners, Autowash Express
“We couldn’t be more satisfied with the branding The Marketing Machine created, and I would recommend them to anyone.”
Due to unforeseen circumstances, our company had to change its name recently. Thanks to The Marketing Machine, the branding of the new name has been hugely successful. Through their strategic planning, we received a new logo, website design, marketing brochures, trade show booth and a new sense of pride in the way our company presents itself to the outside world. Their project management skills stayed on top of us to ensure we met our goals and deadlines, while always maintaining the focus necessary to create a great final product. We have now moved into the advertising portion of our rebranding, and The Marketing Machine is not only handling the design, but also the media buys. We couldn’t be more satisfied with the branding The Marketing Machine created, and I would recommend them to anyone.
— Marcus Mayer – General Manager, CenterEdge Software
“…my attendance busted at the seams…”
Gentlemen, I am at the seminar in Charlotte that you did my postcard mailing for and my attendance busted at the seams, had to add another section of the ballroom to my layout due to the crowd. Most exciting however, is that I have gained FIVE new members from it and that is HUGE. Occasionally I might pick up one here and there, but I had 3 of them mention that they came due to “this postcard I got in the mail about it. You guys ROCK!! Thank you!
— Beth Bowen – Executive Director, NCAMES
“I can’t recommend The Marketing Machine enough.”
I have been a client of The Marketing Machine’s for over 9 years. Their approach for targeting quality patients has been instrumental in helping to build my patient base. Furthermore, their vision and customer service has been superior. Their philosophy of setting up a layering of programs for marketing the services we provide has been methodical, professional and nearly turn key. I can’t recommend The Marketing Machine enough. Keep up the good work!
— Mark Andrews, D.D.S. – Owner, Mark Andrews Aesthetic & General Dentistry
“Surprised beyond my wildest dreams.”
Working with The Marketing Machine has opened up new avenues of thinking and business opportunities I never even thought to explore. Paul pushes me in directions and places emphasis on strategies to help secure old business while opening up avenues for new opportunities. Surprised beyond my wildest dreams.
— Steve Horowitz – Owner, Margaux’s Restaurant
“Their marketing help and assistance is top notch.”
Thankfully, I began working with The Marketing Machine before I even opened my doors. After creating all of my company’s collateral (logos, business cards, etc), they developed a direct mail campaign that we do about 3-4 times per year that single-handedly built my business. Their marketing help and assistance is top notch.
— Mike Satterfield – Owner, Champs Tire
“This email program is impressive!”
Six parties (3-4 each) came in just hours after the very first email we sent to our customers. Plus, I couldn’t believe how many customers took the time to email us back just to say “thank you” for sending them a personal email. This email program is impressive!
— John Toler – Owner, Bloomsbury Bistro